zero2expert

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Refund and Cancellation Policy

At Zero2Expert, we aim to provide high-quality learning experiences. Please read this Refund and Cancellation Policy carefully before enrolling in any course or service.

 

1. Course Enrollment & Payments

  • All payments made on Zero2Expert are processed securely through authorized payment gateways.

  • Course access is provided immediately or as per the course schedule after successful payment.

 

2. Cancellation Policy

  • Users may request cancellation before the course starts or within 24 hours of purchase, whichever is earlier.

  • Once course access is granted or the course has commenced, cancellation requests will not be accepted.

 

3. Refund Policy

Refunds may be issued only under the following conditions:

  • Duplicate payment made accidentally

  • Technical issues preventing course access (verified by our support team)

  • Course cancellation by Zero2Expert due to unforeseen circumstances

Note: Refunds are not applicable if:

  • The user has accessed or completed any part of the course

  • The refund request is made after the allowed cancellation period

  • Dissatisfaction is based on personal expectations or learning outcomes

 

4. Non-Refundable Services

The following are strictly non-refundable:

  • Downloadable resources or digital materials

  • Recorded sessions or lifetime-access courses

  • Certification fees and assessments

  • Discounted or promotional purchases

 

5. Refund Process

  • Approved refunds will be processed within 7–10 working days.

  • Refunds will be credited to the original payment method used.

  • Any transaction or gateway charges are non-refundable.

 

6. Subscription Plans (If Applicable)

  • Subscription fees are billed in advance.

  • Partial refunds are not provided for unused subscription periods.

  • Users may cancel future renewals anytime.

 

7. Changes to Courses

Zero2Expert reserves the right to:

  • Modify course content, pricing, or structure

  • Reschedule or cancel courses if required

In case of course cancellation by Zero2Expert, eligible users will receive a full refund.

 

8. Contact for Refund Requests

To request a cancellation or refund, please contact us with payment details:

📧 Email: sales@bookmywebsite.in


9. Policy Updates

Zero2Expert reserves the right to update this policy at any time. Changes will be reflected on this page, and continued use of our services implies acceptance of the updated policy.